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28257members
18574posts

Community Activity

Instagram Fake Followers

Hi, so I recently started to manage an business account that has over 36.7k followers, the strange thing is that the following count is going down everyday with like -10 accounts per day and the engagement rate is low, like 34likes on a reel, 2000 vi...

nhvisuals by Community Starter II
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Instagram Mentions Feature

I'm on my trial, and trying to use the Instagram mentions feature.However when I go to accept all the terms in the checkboxes, I can't get beyond this stage. It just keeps opening up the terms over and over again. Any ideas what the problem might be?...

Collect Media By Instagram Location

Would love to be able to collect media through later from instagram location pages. Currently, if the business isn't tagged or mentioned just geotagged, I have to go to a 3rd party website to download the content.

Possible to have the same Social Profile in several Access Groups

In my case I have 5 Groups access, some of the socual profiles are different (in my case instagram and facebook), but being the same company but different products, it's better for me to keep some social profiles the same (youtube, tiktok, pinterest,...

skizenit by Community Follower
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Deleted my paid account accidentally

Hi Later! I've deleted my paid Later account this morning. Can you help put me in touch with support so that I can have the account reinstated? Many, many thanks in advance! The email adres is info@rontontwerp.nl, please reach out to me

Media cropping not working

I see that this has been an issue for others in the past and now it's happening to my scheduled posts for all social accounts. No matter what crop I choose for media, it doesn't stick. The images slide up in the preview and when posted. When I open t...

Collaboration

I would appreciate to have the opportunity to create a collaboration between my account and another instagram account while I use later !

poploque by Community Starter
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Downgrading Later Plan: Impact on Already Scheduled Posts

Good morning, I am currently using the Growth plan on Later and have already scheduled a number of posts. I would like to know what will happen to these already scheduled posts if I decide to switch to the more economical Starter plan. Will they stil...

nevenka by Community Starter
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Connection Refresh "Please try again later"

Regarding refreshing connection: After granting permission to later inside Instagram, I get redirected to Later but it keeps saying "Try again later". This is the case for multiple of my Social Sets. How do I fix this?

MOQO by Community Starter
  • 75 Views
  • 1 replies
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Refund please - followed cancellation prompts

Hi,I am unable to afford this subscription with inflation affecting business. The payment was just deducted minutes and I have cancelled and requesting a refund please. thank you in advance.

Gill21 by Community Starter
  • 36 Views
  • 1 replies
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Team member access

I just added someone to my team as a social media manager. I have added her as a user and the provided her access to the accounts she has been managing. When she goes to fill in the location tag on the instagram post it says that she does. not have p...

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xomauri by Community Starter II
  • 44 Views
  • 1 replies
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Unable to login?

Please help. I am completely unable to log in. All I get is We're sorry, but something went wrong.If you are the application owner check the logs for more information.I'm not sure how or why!

Cancel my subscription and account

Hi Team We discontinued our subscription last year, but there are still bank deduction every month, please cancel my subscription and account for social@marbellalane.com. Thanks and regards

ryu by Community Starter
  • 38 Views
  • 1 replies
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Engagement rate per post

When I am doing monthly analytics and sort each post by "engagement", the total percentages per post do not seem to remotely reflect the total engagement the post receives. How is later calculating engagement per post? Am I looking at it wrong? When ...

cr1996 by Community Starter
  • 40 Views
  • 1 replies
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Overall Analytics

Hi there - I just switched to Later from another service and one of the features I'm missing is an Overall Analytics set. I would like to see how ALL connected profiles are doing and have the ability to produce a report for all profiles. Maybe this i...

Invite contributor

I wish the Invite Collaborator feature could come in later.Because I would like to create a feature hub in the future, where I would like to post the post in a feature hub as well as on the account that receives the feature. Before that I had created...

mdfoto by Community Starter
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Unable to add LinkedIn profile, only a page

I recently signed up for a free trial of later and have successfully connected all of my social media profiles, except LinkedIn. I've logged into/connected to LinkedIn through later. However, when Later asks me to choose either my LinkedIn profile or...

newbie

hi. I'm new. And, have been struggling so much, so will probably post lots. Right now, my main issue is that I cannot schedule a reel or post to TikTok. I was able to earlier today. But now when I try to schedule, everything is all set up, but when I...

JessC by Community Starter
  • 15 Views
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Images downloading blurry to camera roll

When posting Instagram Stories via Push Notification, my images are downloading blurry to my camera roll. Then when I straight away AirDrop the original images from my computer to my phone these also download as blurry. Something about the images pas...

sansbeast by Community Starter
  • 38 Views
  • 1 replies
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Instagram Business Account

Our Instagram account has two profiles, one a personal and the other the business profile. We are trying to post to the business account only. We can not get the profile we "switch" to on Instagram. Nothing we post on later will show up on the correc...

Kjewell by Community Starter
  • 58 Views
  • 1 replies
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Later Contact

Hey.I've contacted the Later support 3 times over the course of the last 2 months about a billing issue and I haven't had one response. They keep over billing and taking more money than they should which is a legal issue. Has anyone got a contact num...

Resolved! Employee Left

We have an employee that left the company that used their personal email to sign up but used our corporate card for billing. They are no longer here. How do we stop this charge? Her email was Kjkjennings1313@gmail.com Can someone assist?

MattH by Community Starter
  • 76 Views
  • 3 replies
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Pinned Posts

Has anyone found a workaround to make your planner preview reflect your pinned posts? It's my understanding that Later's API doesn't allow for this like Plan does, but if you have any ideas for a workaround in the meantime that would be suuuuper help...